FAQ

1. Who is Synlett Outdoor?

We are a professional outdoor furniture supplier which is located in Zhejiang province, China. Our own factory is located in Zhejiang province with the size more than 20,000m2.

2. What can we do?

We are specialized in OEM/ ODM orders of outdoor furniture. Our professional design team can develop new products according to specific requirements from different customers and offer customized service.

3. What are our key products?

Alum outdoor lounge set /dining set

Alum Sling outdoor lounge set /dining set

Rope/strap outdoor lounge set /dining set

Upholstery furniture

4. What is our main market?

At this moment, our main market is in Europe, Australia, North America

5. What is MOQ?

Normally 1 or 2x40H each model. Once each item reach MOQ, we can offer mixed containers service.

6. What is delivery time?

30-45days after receiving deposit or LC.

7. What kind of certificate do we have?

TUV test report, GS and FSC certificate, CE, etc.

8. Which factory audit have we conducted?

BSCI level B, GS factory audit passed, FSC

9. What is our warranty of products?

At least 2 years and some 3 years depending on quality material we use.

10. Port of loading？

Ningbo or Shanghai.

11. Payment term？

L/C at sight or T/T 30% as deposit and balance paid by copy of BL.

12. What kind of fair do we attend?

CIFF in March, Spoga fair in Spet. etc.  

13. How to purchase our products?

Send inquiry to us and we will offer the quotation. After we reach an agreement, we will send PI for confirmation. You are also welcome to visit our showroom in Hangzhou, China. It covers an area more than 1500M2 with full assortments. You can always find something interesting.